New Site Launch: Anchorage Shore Excursions

by Scott Thomas on April 12, 2010

Anchorage Shore Excursions: 26 Glacier Cruise for Anchorage Cruise Ship PassengersWe have helped Phillips Cruises and Tours launch a new website for Anchorage bound cruise ship passengers. The Anchorage Shore Excursions website promotes the 26 Glacier Cruise of Prince William Sound to cruise ship passengers during their stay in Anchorage.  Bus Transportation from Anchorage to Whittier (and the return trip to Anchorage) is included.

This new site targets a new market of cruise ship passengers who are looking for shore excursions in Anchorage.

{ Comments on this entry are closed }

Internet Advertising that is Too Good to be True

by Scott Thomas on March 9, 2010

Recently, I’ve had a number of clients ask me about “too good to be true” offers for cheap, flat-rate management of CPC campaigns that often feature “top placement” and “unlimited impressions,” often starting for only $50 per keyword, per month. One company in particular promises “1st Page Google Placement.” I learned fairly quickly that I could simply do a search for “[company name] scam” or “[company name] review” and quickly see if a majority of their current and past customers thought if the company in question was offering legitimate services.

So how does a business offer CPC campaign management services for a low flat fee?

  1. In order to get the ads on page one, they use exact match to target keyword phrases (and possibly make use of geo-targeting & scheduling as well). In my experience, they often choose low-volume keywords that really don’t generate many impressions or clicks (less clicks = more profit).
  2. Lack of Transparency: they control the Google AdWords Campaign (even if you already have your own campaign, they will launch a campaign under their account). You can only get information on how many clicks you have received if you ask. There is no way to verify if this data is correct, since you don’t have access to the AdWords campaign they are running on your behalf.

And why doing business with flat fee, “Too Good to Be True” CPC management companies is a bad idea:

  1. No control or access to the CPC campaign account.
  2. Lack of control over ad variations – often only allowing one ad per keyword phrase. Typically, CPC campaigns constantly test new ad copy.
  3. It may be difficult to learn how many clicks the ad is generating (but if you closely read what is being sold, they often stress impressions and don’t guarantee clicks).
  4. No conversion tracking: no way to really measure if the CPC campaign is generating sales or leads. And your AdWords campaign won’t be properly linked to your Google Analytics account.
  5. According to some feedback I have seen, the flat fee can be increased at any time, without notice.

A true CPC professional will help you evaluate your campaign’s effectiveness over time, add or remove keywords based on performance, and work on optimizing it to meet your goals. There should also be transparency within the campaign and what the professional services actually cost. And finally, your business should have control over the CPC accounts, so that you can control over who has access to your CPC campaigns.

So when in doubt, do a quick search on the company in question, and check out their reputation with their current and past customers.

{ Comments on this entry are closed }

Domain Registration 101 for Small Businesses

December 11, 2009

Recently, I have assisted several clients who were having problems with their domain registration. In some situations, it did not appear that the domain was properly registered with the business or organization as the owner of the domain. This could end up being a big problem for a business or organization if they cannot get [...]

Read the full article →

Google’s New Search Index

August 11, 2009

Google is launching a preview of their next generation architecture for search. The system isn’t completely ready yet, but they are offering a preview here: http://www2.sandbox.google.com/ One can also provide feedback to Google on the results that you find from this new index. The talk so far about the big change with this index is [...]

Read the full article →

Timely Response via Social Media can Help Mitigate PR Mess

August 5, 2009

There is a good article at the Wall Street Journal about real life examples of companies making use of social media to monitor negative PR and move quickly to rectify it. Even if you are a small business and can’t afford to dedicate significant resources to monitor comments and reviews made about your company, you [...]

Read the full article →